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Frequently Asked Questions

We accept cash on delivery, credit/debit cards, and some mobile wallets.
Yes, return shipping costs are the customer’s responsibility unless the item is defective or we made a mistake.
Yes, we can’t accept returns on used items, underwear, or items without original tags and packaging.
Simply contact our customer service team with your order number, and we’ll guide you through the return process.
You can return or exchange unworn items within 14 days. Just keep the original tags and packaging.